A RPA Solution

An Australian educational organization experiences the power of RPA

Quick Summary: The client is an Australian Govt affiliated educational body that provides
vocational training courses in surface extraction, civil construction, jewelry, business, and water
industry operations. They design training programs aiming to develop candidates to learn their
knowledge’s practical applications. They work with businesses across sectors, helping them
upgrade their skills.
Client Requirements: The client aspired to build an on-demand Software as a Service platform
that would allow their trainees and in-house trainers access government-approved courses.
Being an affiliated educational body, the curriculum offered required compliance with the
government’s prescribed guidelines.
This web-based SaaS platform demanded scraping of more than 10K+ courses spanning
approximately 2K web pages from the government training website.
Case Study Challenges: Since the government regularly upgraded the courses on its website,
there was a need to manually review each course and compare it with the previous version. A
task that was almost humanely impossible.
Besides, the manual copy & paste methodology for data extraction resulted in operational
delays, errors, and a dip in their internal team satisfaction rate.
Project Case Study with Our Solution
From the onset, it was established by the Flipware Tech team that process automation through robotic bots is the
answer(period). So, the challenge our team focused on solving was how to build an automation
solution that would bring speed and accuracy but would also be easy to operate and maintain
by our client’s internal team members. We call it the human-robot collaboration allowing
engagement between human users and robots in a simple, self-serve manner. Therefore, the
RPA solution our team implemented consisted of an attended bot, an unattended bot, and an
easy-to-handle yet state-of-the-art client dashboard. The TAT for the entire implementation was
2 weeks.

Impacts and benefits of our solution
An efficient and scalable RPA solution has replaced a rather unexciting manual process that the
client earlier followed. It has hugely improved operations, brought down human dependency,
and made the entire course upgradation process accurate.
Here’s a quick synopsis of how the RPA solution implemented by our team has helped the client :
More than a 90% reduction in turnaround time – By leveraging our RPA solution, the
complete data extraction task is automated. A process that took weeks is now done within an
hour by the bot, reducing the operation time by 90%.
Reduced human dependency – The solution made the process almost independent of
humans.
Accuracy – The automation helped bring 100% accuracy in processes, ensuring complete
compliance with government regulations.
Employee satisfaction – With bots taking over mundane and repetitive tasks, the team can now
perform work that truly creates an impact. This has created a sense of purpose, improving
overall satisfaction among employees.